Terms of service
1. Scope of Application
The following General Terms and Conditions (GTC) apply to all orders placed through our online shop by consumers and entrepreneurs.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
For entrepreneurs, these GTC also apply to future business relationships without us having to refer to them again. If the entrepreneur uses conflicting or supplementary General Terms and Conditions, their validity is hereby rejected; they only become part of the contract if we have expressly agreed to them.
2. Contracting Party, Conclusion of Contract
The purchase contract is concluded with
Ceria Foods and Goods GmbH
Krenmoosstrasse 37
D-85757 Karlsfeld
Register number HRB 307085
Amtsgericht München.
The presentation of goods in our online shop (https://eatlians.com) does not constitute a legally binding offer on our part, but merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained during the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive an automatically generated email ("Order Confirmation"). With this, we accept your offer.
3. Contract Language, Storage of Contract Text
The language available for concluding the contract is German.
We store the contract text and send you the order data and our GTC by email. You can view the GTC at any time on our shop page. You can view your past orders in our customer area under My Account -> My Orders.
4. Delivery Conditions
In addition to the stated product prices, shipping costs will be added. You can find more information about the amount of shipping costs with the offers. We only deliver by shipping. Self-collection of the goods is unfortunately not possible.
Delivery will be made here at the latest within 7 working days. The delivery period begins on the day after the payment order to the bank entrusted with the transfer in the case of prepayment, and on the day after the conclusion of the contract for all other payment methods. If the last day of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.
5. Payment
The stated prices include the statutory sales tax and other price components. Any shipping costs will be added.
The following payment methods are generally available in our shop: PayPal, credit card (Visa, Mastercard, American Express, Maestro, Union Pay), Apple Pay, Google Pay or Klarna.
PayPal: During the ordering process, you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or register first, legitimize yourself with your access data, and confirm the payment instruction to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.
The payment transaction is automatically carried out by PayPal immediately thereafter. Further information can be found during the ordering process.
6. Retention of Title
The goods remain our property until full payment has been made.
For entrepreneurs, the following also applies: We reserve ownership of the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; you assign to us in advance all claims arising from this resale – regardless of any connection or mixing of the reserved goods with a new item – in the amount of the invoice, and we accept this assignment. You remain authorized to collect the claims, but we may also collect the claims ourselves if you do not meet your payment obligations.
7. Transport Damage
For consumers:
If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. Failure to report a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the carrier or transport insurance.
For entrepreneurs:
The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the forwarder, the carrier or the person or institution otherwise designated to carry out the shipment. Among merchants, the duty to examine and give notice of defects regulated in § 377 HGB applies. If you fail to give the notice regulated therein, the goods shall be deemed approved, unless the defect was not recognizable during the examination. This does not apply if we fraudulently concealed a defect.
8. Warranty and Guarantees
The statutory warranty provisions apply.
Customer Service: You can reach our customer service for questions, complaints and grievances on weekdays from [10:00 AM] to [15:00 PM] at [+4917661060251] and by email at [info@ceria-foods.de]
9. Liability
For claims due to damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation
- in case of injury to life, body or health,
- in case of intentional or grossly negligent breach of duty,
- in case of guarantee promises, if agreed, or
- insofar as the scope of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on our part, our legal representatives or vicarious agents, our liability is limited to the amount of damages foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.
10. Dispute Resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
11. Prohibition of Sale of Alcoholic Beverages to Minors
The sale of alcoholic beverages to minors is prohibited according to § 9 of the Youth Protection Act (Jugendschutzgesetz). By accepting our GTC during the ordering process of alcoholic beverages, the buyer confirms having read and understood them and assures that they have exceeded the minimum age of 18 years and are thus entitled to purchase alcoholic beverages.
12. Final Provisions
If you are an entrepreneur, German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our business location.